Senior IT Project Manager

With a workforce of over 25,000 people, and opportunities in more than 1,000 different job categories, the City of Philadelphia is the fifth largest city in the United States and one of the largest employers in Southeastern Pennsylvania. As an employer, the City of Philadelphia operates through the guiding principles of service, integrity, respect, accountability, collaboration, diversity and inclusion. Through these principles, we strive to effectively deliver services, to resolve the challenges facing our city, and to make Philadelphia a place where all our residents have the opportunity to reach their potential.   The Office of Innovation & Technology (OIT) is the central IT agency for the City of Philadelphia headed by the Chief Information Officer (CIO). OIT oversees all major information and communications technology initiatives for the City of Philadelphia - increasing the effectiveness of the information technology infrastructure, where the services provided are advanced, optimized, and responsive to the needs of the City of Philadelphia’s businesses, residents, and visitors. OIT responsibilities include: identifying the most effective approach for implementing new information technology directions throughout city government; improving the value of the city’s technology assets and the return on the city’s technology investments; ensuring data security continuity; planning for continuing operations in the event of disruption of information technology or communications services; and supporting accountable, efficient and effective government across every city department, board, commission and agency. OIT’s Project Management Office (PMO) has the responsibility to assist departments and agencies of the City in the implementation of significant technology projects and to undertake the project management of enterprise or IT departmental initiatives as directed by the Chief Project Management Officer. Senior IT Project Managers are experienced leaders of transformative, high-visibility IT initiatives across the City, entrusted with the most complex, high-risk, and highest-value projects in the portfolio. They analyze and document business needs and processes, organize around problem/opportunity, plan and remediate troubled projects, ensure new initiatives are planned, launched and executed correctly, and serve as a senior resource and mentor to other project managers and coordinators within the PMO. These projects range from complex, cross-departmental technology deployments to enterprise-wide, multi-million-dollar, large-scale platform implementations. Essential Functions •    Develop, clarify and manage the scope of large, complex, and/or enterprise-wide projects; define contract deliverables and achieve targeted outcomes. •    Ensure project requirements are achieved in a timely fashion and within budget guidelines. •    Assemble project teams, identify needed resources, assign responsibilities and develop timeframes to facilitate successful completion of project activities and deliverables, including cross-functional and multi-agency teams. •    Determine project costs and ensure delivery on time and within budgetary guidelines. •    Ensure compatibility and consistency with existing architectural and enterprise standards. •    Perform cost/benefit analysis of actions and initiatives. •    Lead and facilitate project meetings, steering committees, and executive briefings; ensure minutes and action items are documented and tracked to closure. •    Follow the OIT Project Management practice and prescribed SDLC, and contribute to the continuous improvement of PMO methodology, templates, tools, and governance standards. •    Prepare status reports, status summaries and dashboards for presentation to executive leadership, project sponsors, and the CIO. •    Serve as a mentor and technical resource to project managers and project coordinators, providing coaching on project management best practices, methodology, and problem resolution. •    Serve as the primary escalation point for high-risk, high-visibility, or troubled projects; communicate status, risks, and recommendations directly to executive sponsors and the CIO. •    Identify, assess, and proactively mitigate program- and portfolio-level risks; develop and execute remediation plans for at-risk initiatives. •    Manage vendor and contractor relationships for large-scale engagements, including contract deliverables, performance, and issue resolution. •    Lead and/or provide functional guidance across a portfolio of concurrent, complex projects managed by other project managers and coordinators. - Completion of a Bachelor’s degree program at an accredited college or university with major coursework in Computer Science, Information Technology or a closely related fieldAND •    PMP certification required; Master’s Certificate in Project Management or an equivalent advanced Project Management credential preferred •    7+ years of generalized Information Technology experience (can be concurrent with below) •    Minimum of 7 years of Project Management experience leading large, complex, enterprise-wide, and/or multi-million-dollar cross-functional projects or programs •    Prior experience mentoring or providing functional guidance to other project managers or project coordinators preferred Competencies, Knowledge, Skills and Abilities •    Leadership & Team Management – Ability to lead, motivate, and hold cross-functional and matrixed project teams accountable without direct authority. •    Executive Communication & Stakeholder Management – Skilled at translating complex technical issues for executive, non-technical, and multi-agency audiences; builds trust and alignment across all levels of the organization. •    Strategic & Critical Thinking – Evaluates business needs, anticipates risks, and aligns project outcomes with OIT’s strategic priorities. •    Project & Program Management Methodology – Deep knowledge of PMI/PMBOK standards, Agile, Waterfall, and hybrid delivery approaches, and the OIT Project Management practice and SDLC. •    Financial & Budget Management – Skilled in developing, tracking, and managing multi-million-dollar project budgets and performing cost/benefit analyses. •    Risk & Issue Management – Identifies, assesses, and mitigates program- and portfolio-level risks; leads remediation of at-risk or troubled projects. •    Vendor & Contract Management – Experience negotiating and managing vendor and contractor relationships, statements of work, and deliverables. •    Mentorship & Coaching – Demonstrated ability to mentor, coach, and develop junior project managers and project coordinators. •    Technology Acumen – Working knowledge of enterprise IT systems, infrastructure, architecture standards, and emerging technology trends. •    Organizational & Time Management – Manages multiple concurrent, complex projects and competing priorities with minimal oversight. •    Negotiation & Conflict Resolution – Resolves conflict among stakeholders and negotiates scope, schedule, and resource trade-offs. •    Change Management – Leads organizational change associated with the adoption of new technology, systems, and business processes. •    Data-Driven Decision Making – Proficient with project management tools, dashboards, and analytics to guide decisions and report on KPIs. •    Government & Public Sector Acumen – Familiarity with government procurement, compliance requirements, and multi-department coordination. Salary cannot exceed $107,000 We’re interested in hiring the best possible candidate for the role. We recognize that experience, education, and qualifications can be attained in a variety of ways and that many skillsets are transferable. If you feel you’re a good fit, please don’t hesitate to apply. Please include: - Resume - A cover letter Please note: Applications will not be considered without a cover letter. Did you know? ● We are a Public Service Loan Forgiveness Program qualified employer : 25% tuition discount program for City employees (and sometimes spouses and dependents as well) in partnership with area colleges and universities ● We offer Comprehensive health coverage for employees and their eligible dependents ● Our wellness program offers eligibility into the discounted medical plan ● Employees receive paid vacation, sick leave, and holidays ● Generous retirement savings options are available *The successful candidate must be a city of Philadelphia resident within six months of hire Effective May 22, 2023, vaccinations are no longer required for new employees that work in non-medical, non-emergency or patient facing positions with the City of Philadelphia. As a result, only employees in positions providing services that are patient-facing medical care (ex: Nurses, doctors, emergency medical personnel), must be fully vaccinated. The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at 215-686-4670 or send an email to faqpchr @phila.gov. For more information, go to: Human Relations Website: http://www.phila.gov/humanrelations/Pages/default.aspx