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Admissions Officer
Quezon City, Metro Manila · On-site · Full-Time_Probation_6M · Admissions
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About the role
ExcelProject ManagementCRMCustomer SupportBrand StrategyCommunication
Want to help make a difference?
CIIT seeks to revolutionize Philippine education by putting industry-based + student-centered learning + affordable in the same sentence. We are looking for awesome people with a passion for sharing knowledge and empowering others to turn their own passions into a career. It also means working with others who have similar goals, a team with a shared desire to innovate in the education space, and non-traditional management that is committed to pushing boundaries in order to close the skill gap between education and industry. Help us in building the future of Philippine Education.
Instructions for Applying
- Prepare your resume in .doc or .pdf format
- Prepare your letter of application/cover letter
- Click on the "Apply for this Job" button
- Fill up the form with relevant personal details
- Upload your resume/curriculum vitae and cover letter in the corresponding field
- Answer the qualifying questions completely
- Hit the "Submit Application" button
Note: Incomplete requirements will not be processed. Once every task has been completed, please wait for approximately 2-3 working days to receive an update on your application.
Qualifications:
- Bachelor’s degree in Marketing, Business Administration, Communication, Education, Psychology,
or a related field.
- Preferably at least two (2) years of experience in admissions, student recruitment, sales, account
management, or customer service with measurable targets.
- Experience managing a sales or admissions pipeline, conducting structured follow-ups, and achieving
conversion or enrollment targets.
- Experience coordinating scholarship applications, student financial assistance, or similar screening and
documentation processes is an advantage.
- Proficiency in Microsoft Excel or Google Sheets for funnel tracking, conversion analysis, and reporting;
familiarity with CRM or admissions platforms is preferred.
- Strong written and spoken English and Filipino; experience in presentation and customer-handling
- Willingness to participate in school visits, recruitment events, and approved weekend activities as required
by the admissions calendar
- Excellent command of the English language, both written and verbal
- Ability to adapt to and work effectively with technology-driven tools and platforms
- Project management skills, including the ability to coordinate and prioritize tasks, manage timelines and
budgets, and collaborate with cross-functional teams.
Responsibilities:
- Own assigned enrollment targets by program and intake; translate targets into weekly inquiry,
application, acceptance, reservation, and enrollment goals.
- Manage the admissions funnel from inquiry to enrollment. Monitor conversion rates, aging leads, and
enrollment gaps; execute follow-up and recovery actions for stalled applicants.
- Respond promptly to inquiries through calls, email, messaging, and campus visits. Record each
interaction, applicant status, next action, and follow-up date in the admissions system.
- Conduct student and parent consultations, campus tours, orientations, and career talks. Explain program
differences, learning outcomes, tuition, payment options, and admissions requirements accurately.
- Guide applicants through requirements, assessments, acceptance, reservation, and enrollment;
coordinate with Academic teams, the Registrar, and Finance to resolve concerns and prevent drop-offs.
- Own assigned recruitment and enrollment targets.
- Build a qualified applicant pipeline and monitor applications, assessment completion, approved awards,
acceptance, and actual enrollment.
- Communicate eligibility, requirements, deadlines, coverage, and conditions clearly.
- Screen submissions for completeness and coordinate evaluation and award notices with authorized
offices.
- Track slots, award take-up, and enrollment yield within approved allocations.
- Follow up qualified applicants and escalate unfilled slots, delays, or exceptions for timely action.
- Support feeder-school partnerships, school visits, recruitment events, and referral initiatives to generate
qualified applicants, including prospective Senior High School students and scholars.
- Collaborate with Branding and Communications on campaigns and program messaging; share inquiry
trends, applicant objections, lead quality issues, and conversion feedback to improve recruitment.
- Maintain complete, accurate, and timely applicant records. Submit weekly funnel reports, forecasts, target
gaps, and corrective actions; safeguard confidential information.
- Provide a professional student and parent experience, and escalate unresolved concerns.
- Ensure the accuracy, completeness, and consistency of reports, databases, and documentation to avoid
discrepancies and support informed decision-making.
- Perform other related duties and responsibilities that may be assigned by the immediate supervisor.