Customer Success Manager- Brazil

ARE YOU INTERESTED IN JOINING AN INNOVATIVE LOGISTICS TECHNOLOGY COMPANY?   Loadsmart is a growth-stage technology company valued at over $1 billion (a true Tech Unicorn)!   We are a collection of industry veterans and user-centered engineers using innovative technology to fearlessly reinvent the future of freight by helping shippers, brokers, warehouses and carriers to move more with less.   With headquarters in Chicago and a globally distributed remote team, Loadsmart continues to attract top talent committed to driving meaningful change. We seek professionals who embody our core values: curiosity, clarity, results, commitment, and teamwork. We are Loadsmart, and we have recently created a new Customer Success Manager position to help us optimize top talent at our growing company. We are seeking an innovative, agile, data-oriented CS enthusiast who thrives in a dynamic and fast-paced global company.   You will manage a customer portfolio while ensuring high levels of satisfaction, enabling and educating users, expanding our wallet share with them over time, ensuring contract renewals and customer retention, and building strong relationships with clients. You will be directly responsible for monitoring your customers’ life cycle and will also actively contribute to building and strengthening our customers’ journey, focusing on the delivery of the best possible experience.   REPORTING TO: Customer Success Manager  LOCATION: Brazil (Remote)