Mortgage Loan Consultant

To maintain a strong connection with our members and local communities and better understand their unique needs, we are currently considering applications from candidates residing in Oregon and Washington for all open positions. We appreciate your understanding as we focus our hiring efforts in these specific regions. And, we encourage all qualified candidates from these states to apply, as we look forward to learning more about your unique skills and experience! Job Summary - Establishes professional and quality service-based member relationships focused on working with members seeking to obtain mortgage loans with the Credit Union through phone and web channels. Where You Will Work: - Remote role open to candidates residing in Washington (WA) or Oregon (OR). (Branches) - Travel is not required. Pay Range: - The annual base pay for this position is $47,080 to $53,500. - Earnings potential (including base compensation) can range from $83,400 to $143,400+ annually, depending on production volume. Duties and Responsibilities: - Works to discover and actively assist with phone inquiries related to mortgage and to convert phone leads into production through the use of Mortgage LOS, CRM System, and other pipeline management tools. - Originates all internet and phone applications that are not designated by member for Branch Mortgage Loan Officer. - Introduces and evaluates member loan needs based on meeting their financial needs. - Originates quality conventional, custom construction, government and from time to time home equity mortgage loans to their conclusion. - Actively monitors loans in process and works with members to obtain and complete required documents. - Continues to monitor applications in the processing stage and maintains accountability for seeing the loan to completion. - Provides necessary disclosures to the member and develops a completed application ensuring all compliance related matters have been addressed prior to submitting to processing. - Follows all lending and compliance training and guidelines in an effort to reduce risk and exposure to the credit union. - Reports and monitors the status of applications at predetermined one on one with the Director of Mortgage Sales on funding expectations as needed. - Demonstrates highest levels of member service, confidentiality and discretion when dealing with the internal and external members. - Develops and maintains an acute working knowledge of the assigned duties and job functions; keeping up to date and requesting additional training and/or development as needed. - Ensures duties performed are in compliance with all security, audit, regulatory compliance, information security, customer privacy, and Bank Secrecy Act/Customer Identification Program policies and procedures. - Establishes professional and quality service-based member relationships focused on meeting the financial needs of each member. - Promotes and maintains a positive attitude, team spirit and focus on member. - Understands and explains legal issues involving credit. - All other duties as assigned. Minimum Qualifications: - High School. - Minimum of one (1) year experience in mortgage related originations, including hands-on experience in structuring complex mortgage situations. Preferred Qualifications - Bachelor's in Business Administration or related field of study. Knowledge, Skills, and Abilities: - Knowledge of complete line of products and services offered. - Knowledge of credit union policies, procedures, programs & processes and the Symitar system are preferred. - Knowledge of Bank Secrecy Act, Patriot Act, Federal Right to Privacy Act, Fair Credit Reporting Act, Truth In Lending and SAFE Act regulations; in addition to other state, and federal security laws and applicable regulations for banks and financial institutions. - Knowledge of lending process including interviewing and securing proper documentation. - Knowledge of TRID, agency guidelines and HUD guidelines. - Knowledge of working with support systems such as FHA Connection and ordering mortgage insurance certificates for conventional, FHA and VA mortgages. - Establish and maintain effective working relationships with Branch Managers, Operations Supervisor, employees and members. - Performing duties in compliance with origination guidelines and credit union procedures. - Using discretion in decision making and sound judgment in problem solving. - Apply basic investigative techniques: interviewing, validating factual information, and preparing clear and concise reports. - Work in a team environment focused on the retail sales culture and service excellence. - Establish professional and quality service-based member relationships focused on meeting the financial needs of each member. - Effectively communicate written and oral communication skills. Displays professionalism in presentations to members and potential members. Total Rewards: This position is eligible for Full-Time Regular benefits. Employees and their eligible family members have access to a wide array of employee benefits, such as medical, dental, vision and life insurance coverage. - Includes an option for Medical, Dental, and Vision insurance to be paid at a 100% by company for the employee only coverage. - We also offer Health Care FSA (HCFSA), Health Savings Account (HSA) with employer contributions, and Dependent Care FSA (DCFSA). - Employees also have access to Life and AD&D insurance. - Employees are able to enroll in our 401k plan. - Full-Time Regular employees accrue 8 hours of vacation and 8 hours of sick leave, on a monthly basis. - Full-Time Regular hired employees also receive 11 paid holidays throughout the calendar year, 1 floating holiday, 16 hours of self-care time, and 16 hours of volunteer time. All benefits except 401k start the first of the month following date of hire. Employees become eligible to contribute to 401k on the first of the month following 60 days of employment. #ZR Peak Credit Union participates in E-Verify. We use E-Verify to confirm the identity and employment eligibility of all persons hired to work in the United States. For more information on E-Verify, please click here: E-Verify Participation Poster English and Spanish For more information on Right to Work, please click here: Right to Work For more information on the Fair Chance Act, please click here: Fair Chance Act Peak Credit Union is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Equal Employment Opportunity Posters If you’d like to view a copy of the company’s affirmative action plan or policy statement, please email [email protected]. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail [email protected]. This email is created exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only messages left for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response. Equal Opportunity Employer Veterans/Disabled Equal Opportunity is the Law Posting Pay Transparency Nondiscrimination Posting When you apply to a job on this site, the personal data contained in your application will be collected by Peak Credit Union. Your personal data will be processed for the purposes of managing the Credit Union’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under state and federal law. Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by the Credit Union to help manage its recruitment and hiring process. Your personal data will be retained by the Credit Union as long as the Credit Union determines it is necessary to evaluate your application for employment and as required under applicable state and federal law. Greenhouse is under contractual obligation to keep such information confidential, and the Credit Union’s privacy practices comply with all applicable state and federal laws.