Cloud Specialist - Application Production Support

Inetum is a global leader in IT services, dedicated to delivering innovative solutions to our clients. We are committed to fostering a dynamic, inclusive, and diverse work environment where creativity and collaboration thrive. Present in 19 countries, we are a team of more than 28,000 professionals worldwide. We are looking for a Cloud Specialist to join an Application Production Support team supporting critical data platform applications and services. The role combines production support, incident management, infrastructure automation and cloud operations within a highly available environment. You will contribute to service stability, continuous improvement initiatives, operational automation and platform reliability while participating in shift and on-call rotations. Main Responsibilities: - Provide application production support and operational maintenance. - Manage incidents, service requests and production issues in line with service objectives. - Monitor applications and infrastructure to ensure service availability and performance. - Analyse system, middleware and application logs to identify and resolve issues. - Support disaster recovery and operational resilience activities. - Create and maintain support documentation and knowledge articles. - Build and maintain Ansible playbooks and Terraform scripts. - Support application releases and operational changes. - Collaborate with development and operations teams to improve service quality. - Contribute to knowledge sharing and support enablement activities.What You'll Bring: - Master's Degree in Computer Science or Computer Engineering. - 5+ years of experience in IT Operations or Software Engineering. - At least 2 years of hands-on experience with cloud platforms such as IBM Cloud, AWS, Azure or Google Cloud. - At least 2 years of experience using Ansible and Docker. - Strong Linux administration, CLI and shell scripting knowledge. - Experience with Kubernetes and infrastructure automation. - Knowledge of SQL and production support practices. - Experience working with incident and operational support processes. - Professional English proficiency.Additional Valued Experience: - Python scripting. - Dynatrace experience. - Terraform experience and certification. - Red Hat and Kubernetes certifications. - Experience in banking environments.