JIRA Administrator

Founded in 1989, SOSi is among the largest private, founder-owned technology and services integrators in the defense and government services industry. We deliver tailored solutions, tested leadership, and trusted results to enable national security missions worldwide. SOSi is seeking a JIRA Administrator to support mission requirements for a structured approach to further develop, integrate, and sustain a scalable, federated data ecosystem that enhances interoperability, governance, and mission-driven analytics for a DoD customer. The primary objective of the program is to bridge the operational gaps between DoD, IC, interagency, and non-traditional international partners to enable real-time information sharing, dynamic data integration, and mission-tailored analytical capabilities. Essential Job Duties: - Configure and maintain JIRA workflows, projects, and issue tracking systems. - Manage and optimize JIRA configurations to meet business and technical requirements. - Integrate JIRA with GitLab, Confluence, and other DevOps tools. - Support Agile methodologies and related project management practices. - Troubleshoot and resolve system issues related to JIRA administration. - Collaborate with development, operations, and project teams to improve processes and system functionality. Minimum Qualifications: - Bachelor’s degree in Information Technology, Computer Science, or a related field OR five (5) years of equivalent experience in JIRA administration. - Demonstrated experience configuring and managing JIRA workflows. -  Experience managing issue tracking systems and workflow automation. -  Proficiency in JIRA administration, including workflow development and permission management. - Experience integrating JIRA with GitLab, Confluence, or other DevOps tools. - Experience with Agile methodologies, dashboard customization, and service-level agreement (SLA) monitoring is required. - Strong problem-solving and analytical skills.Desired Qualifications: - Atlassian Certified JIRA Administrator certification. - ITIL Foundation Certification.  Working Conditions: - This is a part-time, on-call position - The work to be performed remotely - Must have strong internet connection - Quit workspace free from interruptions and background noiseWorking at SOSi: All interested individuals will receive consideration and will not be discriminated against for any reason.