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Senior People Partner
Metro Manila · Remote · FullTime · People
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About the role
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ABOUT SALMON
Salmon is building the fastest growing credit-led, technology-driven bank in the Philippines, with the goal of giving millions of Filipinos access to better financial services. Our frontline teams are central to that goal, and we need people practices that support them well, keep us compliant, and help the business grow.
ABOUT THE ROLE
As Senior People Partner, you will be a trusted advisor to business leaders who manage large frontline teams. You will connect people strategy to business goals, guide leaders through complex employee relations matters, and use data to improve how we hire, manage, and support our people. The role is senior and strategic, but also hands-on: you will lead projects and improve processes, and you will also do the groundwork yourself.
WHAT YOU'LL DO
Strategic Business Partnership
- Act as a strategic partner to business leaders, aligning people initiatives with organizational goals.
- Lead workforce planning for frontline teams, including headcount, staffing models, and capability needs.
- Give clear, practical advice on decisions that affect our people, including difficult ones, and help leaders balance business needs with fair and compliant treatment of employees.
Employee and Labor Relations
- Coach and advise managers on complex employee relations cases, performance management, and disciplinary matters.
- Identify labor and employee relations risks early and recommend practical, compliant options.
- Lead difficult and sensitive conversations with professionalism and care.
Organizational Change and Process Improvement
- Guide managers and teams through organizational change, from planning through communication and implementation.
- Manage people projects from start to finish and improve HR processes for a large, fast-moving workforce.
- Work closely with People Operations, Payroll, Compliance, and Legal to deliver consistent results.
People Data and Insights
- Analyze people data and HR metrics, such as attrition, absenteeism, and performance, to identify trends.
- Turn findings into practical recommendations and track their results.
WHAT MAKES YOU A STRONG FIT
- At least 6 years of HR experience, covering both HR Operations and HR Business Partnering.
- Preferably with experience supporting large frontline, agent, or field-based populations, ideally in logistics, BPO, retail, or a similar industry.
- Strong knowledge of Philippine labor law, labor relations, and employee relations, with the judgment to find practical options within the rules.
- Proven ability to manage projects, improve processes, and propose practical solutions, while staying hands-on.
- Strong business acumen, and an understanding that the right decision for the business is not always the easiest one from a people perspective.
- Confidence in handling difficult and sensitive conversations.
- Strong analytical skills and comfort working with HR data.
- Fluency in written and spoken English.
WHAT WE OFFER
- A role with significant ownership and direct access to business leaders
- The opportunity to shape people practices for frontline teams at a growing licensed bank
- Career growth opportunities, including international pathways
- Medical insurance, health and wellness benefits
- Company events and activities, both online and in person