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Scheduling Assistant, Customer Success
US · Remote · Full-time · Support
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About the role
Customer Success
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Scheduling Assistant, Customer Success based in the United States.
We are looking for a highly organized and customer-focused Scheduling Assistant to support a growing Customer Success team within a fast-paced legal technology environment. In this role, you will play an essential part in coordinating deposition bookings, managing client requests, and ensuring a seamless scheduling experience. You will work closely with Account Managers, clients, and internal operations teams to handle scheduling needs, resolve issues, and maintain smooth day-to-day operations. Your ability to anticipate client needs, manage competing priorities, and communicate effectively will directly contribute to customer satisfaction and long-term relationships. This is an excellent opportunity for a detail-oriented professional who enjoys problem-solving and thrives in a collaborative, technology-driven startup environment.