Customer Success Manager, Government - Risk & Fraud

This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Customer Success Manager, Government – Risk & Fraud based in the United States. The Customer Success Manager will help federal, state, and local government agencies and law enforcement organizations unlock the value of AI-powered risk and fraud solutions. You will work closely with investigative leaders and teams to understand their operational challenges and transform research, records analysis, and investigative workflows. By connecting information across multiple sources, resolving incomplete or conflicting records, and reducing manual review, you will help customers improve efficiency and investigative outcomes. Managing a portfolio of public-sector accounts, you will build strategic relationships, guide AI adoption, and develop tailored customer success plans. This role combines customer advisory, technology enablement, and change management in a collaborative, remote environment focused on meaningful public-sector impact.