Customer Success Manager - Foundation

This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Customer Success Manager – Foundation based in the United States. The Customer Success Manager will manage and grow a portfolio of existing customer accounts, helping K-12 school districts maximize the value of innovative educational technology solutions. This role combines relationship management, strategic account planning, and revenue growth, with a strong focus on customer retention, renewals, and expansion opportunities. Acting as a trusted advisor and primary point of contact, the successful candidate will guide customers through onboarding, product adoption, and ongoing engagement. They will proactively monitor account health, identify potential risks, and develop strategies to strengthen long-term partnerships. Working closely with Sales and cross-functional teams, they will align solutions with district needs while contributing to customer satisfaction and recurring revenue goals. This is an opportunity to join a collaborative, remote-first, mission-driven environment focused on improving learning experiences and supporting educators and students.