Customer and Supplier Follow-up Executive

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Customer and Supplier Follow-up Executive based in India. We are seeking a detail-oriented Customer and Supplier Follow-up Executive to coordinate communication and follow-ups across international shipping and import operations. In this remote role, you will serve as a key point of contact for customers and suppliers, ensuring that shipments, deliveries, payments, and documentation progress smoothly. You will manage frequent outbound calls and email correspondence to obtain updates, resolve pending queries, and keep all stakeholders informed. Your ability to communicate professionally and follow through consistently will help prevent delays and maintain operational efficiency. Working independently in a structured environment, you will play an important role in strengthening business relationships and ensuring commitments are met.