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Desktop support
Minneapolis, MN, US · On-site · Full-time
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About the role
NetworkingCustomer Support
Preferred Skills/Experience
• Customer service
o Professionalism
o Sense of Urgency
o Calm under pressure
o Handle conflict
o Confidentiality
• Technical Skills
o Windows Operating Systems
o Mobile Technologies – iPhone/iPad preferred
o VPN Technologies
o VDI
o WebEx/Video Conferencing
o Research – need the ability to research and use all resources available.
• Excellent communication skills with all levels within the organization.
• Networking / Relationship Building
• Supported Senior level Executives for at least 1 year.
• At least 5 years’ experience within an Information Technology (IT) environment.
• At least 5 years of hands on / onsite desktop support.
• Supported Senior level Executives for at least 1 year.
• At least 5 years’ experience within an Information Technology (IT) environment.
• At least 5 years of hands on / onsite desktop support.
All your information will be kept confidential according to EEO guidelines.