Group Head, Retail Sales

Our client is a leading asset management and securities firm, known for delivering innovative investment solutions across equities, fixed income, real estate, and alternative assets. With a strong reputation for excellence and a client-focused approach, they are seeking talented professionals to join their team and contribute to creating long-term value and superior outcomes in the dynamic world of asset management and securities. Key Responsibilities Strategic Leadership - Develop and implement a robust retail sales strategy aligned with the organisation’s overall growth objectives and market positioning. - Conduct regular market analysis to identify emerging trends, client needs, and competitive opportunities in the retail investment space. - Collaborate with product, marketing, and digital teams to ensure retail offerings remain innovative, relevant, and competitive. - Lead strategic initiatives to expand geographic reach and penetrate new retail markets.Sales Management & Execution - Set ambitious but achievable sales targets for the retail sales team and monitor performance against these objectives. - Oversee the design and execution of sales campaigns, promotions, and initiatives to drive client acquisition and retention. - Optimise sales processes, systems, and tools to enhance efficiency and effectiveness across all retail channels. - Analyse sales data and market feedback to refine strategies and improve outcomes.Channel Development & Optimisation - Develop and manage multi-channel sales strategies, including direct sales, digital platforms, financial advisers, and third-party distributors. - Strengthen relationships with distribution partners to maximise reach and impact in the retail segment. - Evaluate and introduce new sales channels and technologies to enhance client engagement and access. - Ensure seamless integration and consistent messaging across all channels.Client Relationship Management - Build and maintain strong relationships with retail clients, ensuring exceptional service and satisfaction. - Oversee the development of tailored investment solutions and educational resources for retail investors. - Implement feedback mechanisms to capture client insights and drive continuous improvement in service delivery. - Lead client engagement initiatives, such as seminars, webinars, and events, to foster loyalty and trust.Performance Monitoring & Reporting - Establish and monitor key performance indicators (KPIs) to measure sales effectiveness and market penetration. - Prepare detailed sales reports and insights for executive management and the board. - Utilise data analytics to assess trends, identify opportunities, and address challenges proactively. - Ensure accuracy, transparency, and timeliness in all reporting activities.Risk & Compliance - Ensure all retail sales activities comply with relevant regulatory requirements and internal policies. - Proactively identify and mitigate risks associated with sales practices, client interactions, and market entry. - Work closely with compliance, legal, and risk teams to maintain high standards of integrity and ethical conduct. - Foster a culture of compliance and responsible selling across the retail sales function. Qualifications & Experience - MSc/MBA in Business, Finance, Marketing, or a related field. - Minimum of 10 years’ experience in retail sales, asset management, financial services, or related sectors. - Proven track record in leading successful retail sales teams and delivering sustained growth. - Strong knowledge of investment products, retail distribution channels, and regulatory frameworks. - Excellent communication, negotiation, and stakeholder management skills. - Demonstrated ability to drive innovation and adapt to changing market dynamics.