Strategy & Operations Lead - AI

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Strategy & Operations Lead - AI based in Australia. We are looking for a hands-on Strategy & Operations Lead to transform how a growing business operates through AI, automation, and smarter operational design. Working closely with senior leadership and engineering, you will identify inefficient processes and rebuild them to make teams faster, more effective, and more focused on high-value work. You will lead the development and deployment of AI agents capable of handling complex, judgment-heavy tasks while ensuring people remain involved where human expertise is essential. From identifying opportunities and redesigning workflows to building, testing, and monitoring solutions, you will own the process end to end. This is a highly autonomous, cross-functional role with significant influence over the company's AI strategy and operational future. You will help create systems that improve efficiency while supporting a meaningful service for families during some of life's most difficult moments.