Manager, Outreach and Engagement - Complex Care

This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Manager, Outreach and Engagement – Complex Care based in the United States. In this role, you will lead and develop a growing outreach team dedicated to improving healthcare experiences and outcomes for patients with complex medical and social needs. You will oversee outreach operations, ensuring efficient workflows, strong patient engagement, and high-quality service delivery. Working within a collaborative, multidisciplinary healthcare environment, you will partner with clinical and operational leaders to strengthen care coordination and program performance. You will combine people leadership with hands-on operational management, using data and performance insights to drive continuous improvement. You will also contribute to team growth strategies and explore innovative technologies, including automation and AI, to enhance efficiency. This is an opportunity to make a meaningful impact on patient care while building and empowering a high-performing team.