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Digital Marketing Customer Success Manager
US · Remote · Full-time · Support
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About the role
Customer SuccessData AnalysisSEO
This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Digital Marketing Customer Success Manager based in United States.
As a Digital Marketing Customer Success Manager, you will play a key role in helping clients maximize the impact of their digital marketing investments and achieve measurable business results. You will combine customer relationship management with strong analytical and digital marketing expertise to evaluate campaign performance and identify opportunities for growth. Working across SEO, Generative Engine Optimization (GEO), AI search visibility, and PPC, you will translate complex performance data into actionable business recommendations. You will take ownership of client satisfaction, account health, and retention while proactively identifying potential challenges and opportunities. Collaborating with specialized marketing, content, and web teams, you will ensure strategies remain aligned with client objectives and deliver meaningful outcomes. This role offers the opportunity to work in a performance-driven environment at the intersection of digital marketing, data analytics, and emerging AI-powered search technologies.