Associate, Workplace Experience, Japanese Speaker, 2027

About The Role AlphaSights is looking for an organised, enthusiastic Workplace Experience Associate to help create a welcoming, productive and well-run Tokyo office. The role combines day-to-day office operations with a strong focus on employee experience, from coordinating vendors and office logistics to supporting events and responding to employee needs. We’re looking for someone who is proactive, team-minded and happy to roll up their sleeves, pitch in where needed and help the team achieve its goals. Responsibilities Include: Office operations and hospitality - Provide professional, welcoming front-of-house support during core business hours, including greeting visitors and responding to general enquiries. - Keep the office tidy, organised and welcoming. - Maintain office supplies and kitchen consumables, ordering items cost-effectively and within budget. - Coordinate incoming calls, procure and track office resources, and manage incoming and outgoing mail and packages. Facilities, vendors and safety - Build and maintain strong relationships with vendors, including seeking quotations and exploring new suppliers and services. - Conduct routine facility inspections, identify issues with furniture, equipment or appliances, and arrange appropriate remedies. - Promote health and safety best practices in line with applicable workplace guidelines. - Share office-wide updates and serve as a key point of contact for the Workplace Experience and Facilities team in Asia. Employee experience and events - Support employee onboarding and offboarding, working across teams to help ensure a smooth and professional experience. - Help plan and deliver in-house and off-site activities, socials and celebrations that support employee engagement, marketing and talent attraction. - Coordinate event details from planning through execution, including catering and food and drink deliveries. - Assist with event setup, breakdown and clean-up, including reconfiguring furniture. Administration and day-to-day support - rack office expenditure, maintain a clear view of the budget and enter charges into the Master sheet as they occur. - Support administrative tasks, including handling business documents, contracts and service agreements. - Arrange employee travel in line with company travel guidelines. - Run errands, coordinate courier services and take on other ad hoc tasks to support the team. What We’re Looking For: - Strong academic credentials (80%+ grade average; equivalent to GPA 3.2/4.0 or 2:1 and above). - 1–3 years of relevant work experience, or other evidence of interest in office management, coworking, hospitality, event planning, administration, facilities coordination, operations. - Fluent Japanese (JLPT N1 and above) and English at business level or above. - Ability to think on your feet and not easily flustered or overwhelmed - Manage ambiguity, a wide variety of stakeholders, conflicting priorities, and high-pressure environments - Proactive, forward-thinker, multi-tasker, and problem-solver with superb attention to detail. - Strong interpersonal and communication skills - The capacity to build positive working relationships across function and seniority level. Compensation and Benefits: - The first-year compensation: ¥4,200,000 - Full social insurance. - 15 days of paid leave and 5 days of paid sick leave from the first year of employment. - If you work on public holidays, you will be granted additional annual vacation days. - Commuting allowance. - 6 months maternity leave, 6 weeks paternity leave. - State-of-the-art office with amenities in the heart of Tokyo; option to WFH each Friday. AlphaSights is an equal-opportunity employer.