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Shipfusion

Operation Supervisor- Weekend

York, Pennsylvania, United States · On-site · York Operations

$55K – $75K

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About the role

ExcelCustomer SupportComplianceQuality AssuranceSpanishCommunication
Job Hours: Saturday, Sunday, Monday - 6:00am - 6:00pm The Opportunity: As an Operations Supervisor, you will be a key leader in our brand new fulfillment center leading a team to drive operational efficiency and employee engagement. Responsibilities: - Ensure the warehouse operates at maximum efficiency, with customer satisfaction being the primary goal by managing, organizing, training, and providing direction for a team of warehouse employees - Achieving all operational goals and service levels alongside the operations leadership team - Finding creative solutions for day-to-day operational challenges - Maintain a safe and healthy work environment ensuring policies and procedures are followed - Direct and manage team in a way that promotes equality, consistency, and the feeling of value from team members Daily and Monthly Responsibilities - Supervise daily activities of the warehouse including order fulfillment, quality assurance, inventory control, and logistics coordination - Manage eCommerce order fulfillment while achieving established service levels - Work directly with our Customer Support and Account Manager teams to ensure client deliverables are met - Oversee dynamic and changing customer needs such as special packaging, kitting, and bundling projects - Lead a highly productive and engaged team while removing obstacles to drive operational efficiencies - Support new client onboarding and creative fulfillment processes - May be required to perform other duties to meet the ongoing needs of the organization. What You’ll Bring to the Team (Required Skills & Abilities): - 5+ years experience leading an operations team in a warehouse environment - Ability to learn new technologies and custom proprietary softwares quickly - Ability to hire, coach, train, and manage a team of 10 to 50 employees - An ability to learn and adapt quickly in a fast paced changing environment - Detail Oriented, Strong Interpersonal and Communication Skills - Fluent in English (Spanish is a plus) - Understanding of OSHA and regulatory compliance is a plus - High school diploma or equivalent (College degree preferred) - Experience with Microsoft Excel or Google Sheets Why join Shipfusion? Attractive Salary and Lucrative Compensation Plan: Earn what you deserve with our competitive and rewarding salary package. Comprehensive Health and Dental Coverage: Enjoy peace of mind with health and dental benefits for you and your loved ones, starting from day one. Generous Vacation Time: Recharge and explore with 15 days of paid vacation and 5 paid wellness days. Cutting-Edge Tech Setup: Receive a brand-new MacBook shipped to you, plus a budget to personalize your workspace with peripherals of your choice. Vibrant Company Social Events: Connect and celebrate with exciting social events that bring our team together. Exclusive Employee Discounts: Enjoy special savings with our employee discount program on your favorite products. Employee Assistance Program (EAP): Access to comprehensive support services that promote employee well-being and work-life balance. Calm App Subscription: Receive 100% coverage for the Calm app, providing you with resources for meditation, sleep improvement, and stress management. Positive Company Culture: Join a workplace known for its supportive, inclusive, and dynamic culture. High Employee Retention Rates: Be part of a company where employees are valued and tend to stay, reflecting our commitment to employee satisfaction and growth. Compensation Range $55,000—$75,000 USD