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Care Partners

Client Care Coordinator

Irvine, CA, us · On-site · Full-time · Corporate

$24/hr – $29/hr

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About the role

Technical WritingSpanish
Client Care Coordinator Benefits - Compensation: $24 - $29/hr (Negotiable)  - Type: Full-Time - Location:  ON-SITE - Schedule: Sunday - Thursday or Tuesday - Saturday, 8 am - 5 pm - On-Call evening/morning hours 2-3 times a week $90 on weekday evenings, $115 on weekends - Medical, Dental, Vision, 401k with employer matching, Voluntary Life, Flex-Spending Account Options Savings - Generous PTO Plan (15 Days) and encouragement to USE IT! - 6 holidays - 5 sick days   - Grow & Shine: Work alongside healthcare professionals who mentor and support your career growth.  - Open Doors, Open Minds: Transparent leadership that listens and values your voice.  - Work-Life Bliss: Team outings, company events, and a commitment to putting you first.  - An Office That Feels Like Home: Modern, welcoming, and dog-friendly (as long as Fido’s well-behaved!). About Us:  Care Partners At Home is a leading provider of non-medical home care services in Orange County. We serve a diverse client population including Private clients, CalAIM Community Supports members, and Regional Center consumers. Our mission is to deliver high-quality, compassionate, and reliable care while supporting families, caregivers, and payer partners with excellence and accountability.  The Client Care Coordinator plays a central role in ensuring seamless care delivery by coordinating client onboarding, caregiver placement, scheduling support, and ongoing service management. This role serves as a primary operational liaison between clients, families, caregivers, internal teams, and payer requirements.  Client Care Coordinator Requirements:  EDUCATION AND EXPERIENCE - Fluent Spanish Speaker highly preferred - High school diploma or equivalent  - 1–2 years experience in home care, healthcare coordination, or client services  - Strong organizational and communication skills  - Ability to manage multiple priorities in a fast-paced environment  - Experience with AlayaCare, CalAIM, or Regional Center programs preferred Essential Functions: - Serve as a primary point of contact for scheduling clients and families  - Support client care continuity following start of care  - Ensure accurate collection and entry of client information in AlayaCare  - Coordinate caregiver placement, scheduling, and coverage needs  - Monitor ongoing client satisfaction and address service issues  - Maintain accurate documentation, authorizations, and compliance requirements  - Collaborate with Intake, Scheduling, Billing, and Operations teams  All your information will be kept confidential according to EEO guidelines.