Operations Specialist

Remote, MX · Remote · Permanent - Regular Full-time · Crowd Operations

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About the role

About the Role We're looking for an Operations Specialist to help transform how we scale and deliver talent for high-growth AI projects. You'll join our team within Expert Operations (XOps), working to simplify complex workflows, eliminate repetitive tasks, and build AI-powered automations that help us meet contributor demand efficiently and at scale. This is a hands-on role with a high degree of ownership, ideal for someone who enjoys solving operational challenges, experimenting with AI tools, and turning manual processes into smarter, more scalable systems. Your Impact Map and analyse end-to-end fulfillment workflows, from project headcount requests through contributor activation, to identify opportunities for automation and process improvement.