Virtual Legal Receptionist

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Virtual Legal Receptionist based in South Africa. As a Virtual Legal Receptionist, you will serve as the first point of contact for a busy US-based law firm, ensuring a professional, welcoming and efficient experience for clients, prospective clients and external contacts. You will manage incoming calls, respond to general inquiries, collect essential information and direct callers to the appropriate departments or legal professionals. You will also support client intake activities by identifying potential prospects and coordinating their transfer to the Sales or Intake team. Beyond telephone support, you will help manage communications, appointments, emails and administrative records using dedicated legal and collaboration platforms. This fully remote opportunity is ideal for a customer-focused professional with excellent English communication skills and the ability to thrive in a fast-paced environment. Your contribution will be essential in maintaining smooth daily operations and delivering a positive client experience.