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Technical Product Support Engineer - Mobile Apps & Cybersecurity
India · Remote · Full-time · IT
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About the role
CybersecurityiOSAndroid
This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Technical Product Support Engineer – Mobile Apps & Cybersecurity based in India.
As a Technical Product Support Engineer, you will play a key role in supporting customers using advanced mobile application protection and cybersecurity solutions. You will serve as a technical expert, helping organizations identify, investigate, and resolve complex issues affecting mobile applications and security technologies. Working primarily with Android and iOS environments, you will use your development and debugging expertise to diagnose application crashes, analyze technical problems, and deliver effective solutions. You will collaborate closely with product and engineering teams to resolve complex cases and continuously improve the customer experience. The position also involves maintaining technical documentation, sharing product knowledge, and staying up to date with emerging mobile technologies and cybersecurity developments. This is an excellent opportunity for an experienced technical support professional to contribute to innovative security solutions within a fast-growing, international, and remote working environment.