Developer Support Engineer (Night Shift)

This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Developer Support Engineer (Night Shift) based in India. As a Developer Support Engineer, you will play a key role in ensuring the reliability and performance of a cloud-based analytics and decision intelligence platform. You will work directly with customers to investigate, troubleshoot, and resolve complex technical issues. Collaborating closely with QA, software development, engineering, and product teams, you will drive issues toward effective and lasting solutions. The role involves log analysis, database performance troubleshooting, API investigation, and root cause analysis. You will also contribute to improving technical documentation and strengthening support processes. This is an excellent opportunity for a technically curious professional with a development or QA background who enjoys problem-solving in a collaborative, international environment.