Director of Resident Services - Culpepper

Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence, Appreciation, Respect & Teamwork. In this role you will be responsible for planning and implementing programs, services, and events in assisted living and memory care. This position is responsible for implementing and overseeing the points of distinction related to the Embrace memory care program, and will oversee the daily operations of memory care. This position reports to the Executive Director and will be required to supervise other staff positions. - Provides general case management, supervision and referral services to residents needing  such assistance. Refers and links the residents of the facility to service providers in the  community, including case management, personal assistance, housekeeping, meal and  food resources, transportation, counseling, preventive health screening/wellness, legal or  other advocacy groups. Develop case plans in coordination with assessment services in the  community and the management staff. Educates residents, families, and staff on service  availability, application procedures, client rights, etc. • Supervises Resident Services Coordinator and Nutrition Coordinator in delivery of  community-based support, referral, and educational programming.  • Establish relationships with agencies and service providers in the community. Develops and  updates a service provider directory for use by both facility staff and residents. • Schedules & generates agenda for weekly meetings with the ED to review at risk residents  needing enhanced services, Resident Services program updates and needs, county service  coordination, and overall community strategies for resident services.  • Monitors the ongoing provision of services from community agencies to ensure they are  appropriate, timely, and satisfactory, and manages such services as appropriate. Provides  limited case management, i.e., evaluation of social, psychological and physical needs and  the development of a service plan, for a resident when such service is not being provided by  the general service community. Meets with service providers as needed and as appropriate.  Keeps the case management and provider agency current with the progress of the  individual. Reports to the ED on all providers. • Coordinates with Life Enrichment staff on community events, volunteer support programs  with service organizations in the community.  • Direct development and management of onsite food access programs. Arlington Food  Assistance Center, Capitol Food Bank, Meals on Wheels, Farmers Market opportunities,  Helping Hands Pantry, and other food access opportunities of direct impact on resident life. • Helps residents build informal support networks with other residents, families, and friends Level of Formal Education: College degree preferred, experience in field as replacement. Area of Study: Social Work, Elder Care, Healthcare Management Years of Experience:5+ Type of Experience: Older Adults Special Certifications: Language Skills: Acceptable fluency in English in order to perform job duties and speak, read,  write, and communicate with supervisors, coworkers, residents, and applicable third parties. Technical Competencies: Microsoft Office Suite Skills and Abilities:  • Multitask.  • Customer Service. • Leadership. • Critical Thinker • Organized Information Systems: Personal Attributes: Professional, approachable, dependable. Other/Preferred: • Experience working with older adults. Senior Lifestyle offers a comprehensive benefits plan to eligible team members including health, dental, vision, retirement benefits, short-term disability, long-term disability, and paid time off. All Senior Lifestyle positions are eligible to use DailyPay, an application that allows you to access your earned but unpaid wages before your next payday. Senior Lifestyle requires that all employees provide proof of COVID-19 vaccination unless exempt due to medical, religious, or personal beliefs. Government requirements or exclusions may apply.