← All jobs
Furniture Custom Quotes Representative
Thomasville, North Carolina, United States · Remote · fulltime_permanent · Customer Service
Apply well, not just fast
Create a free account and upload your resume to get a match score, keyword gaps, a tailored resume, a cover letter and interview prep for this job.
About the role
The Opportunity:
The Furniture Custom Quotes Representative role manages the custom furniture quoting and order entry processes which requires a deep understanding of furniture product development and manufacturing.
Responsibilities:
Custom Quotes
- Understand furniture product development and manufacturing, including specifications, capabilities, technicalities, and requirements
- Communicate promptly and accurately with sellers and customers to understand their customization needs or to request additional information in order to quote the furniture item(s) properly
- Communicate and follow up with multiple factories to obtain custom item details and pricing within a specific time frame/lead time
- Provide timely and formal custom quotes to customers and showroom and road sales representatives
- Must be proficient in Paint to visually configure and communicate ideas to customers, sellers and factories
Order Entry
- Review custom furniture orders in its entirety for missing information
- Provide customers and/or sellers with diagrams, appropriate forms and/or requests for missing information
- Periodically follow up for customer approvals to ensure quick order entry.
- Data entry for furniture orders, as well as any accompanying fabric orders
- Communicate to all appropriate parties once an order has been entered in system