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Kravet LLC

Furniture Custom Quotes Representative

Thomasville, North Carolina, United States · Remote · fulltime_permanent · Customer Service

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About the role

The Opportunity: The Furniture Custom Quotes Representative role manages the custom furniture quoting and order entry processes which requires a deep understanding of furniture product development and manufacturing. Responsibilities: Custom Quotes - Understand furniture product development and manufacturing, including specifications, capabilities, technicalities, and requirements - Communicate promptly and accurately with sellers and customers to understand their customization needs or to request additional information in order to quote the furniture item(s) properly - Communicate and follow up with multiple factories to obtain custom item details and pricing within a specific time frame/lead time - Provide timely and formal custom quotes to customers and showroom and road sales representatives - Must be proficient in Paint to visually configure and communicate ideas to customers, sellers and factories Order Entry - Review custom furniture orders in its entirety for missing information - Provide customers and/or sellers with diagrams, appropriate forms and/or requests for missing information - Periodically follow up for customer approvals to ensure quick order entry. - Data entry for furniture orders, as well as any accompanying fabric orders - Communicate to all appropriate parties once an order has been entered in system