HVAC Lead Installer

About Michael Bonsby HVAC, Plumbing & Electrical For more than 20 years, Michael Bonsby HVAC, Plumbing & Electrical has been the trusted choice for homeowners across Maryland, Virginia, and Washington, D.C. Our reputation has been built on exceptional service, expert craftsmanship, and a team that genuinely cares. We're proud of the work we do, but even prouder of the people who make it possible. Here, your skills are valued, your growth is supported, and you'll have the opportunity to build a rewarding career with a company that's committed to your success. About This Role: As a Lead HVAC Installer you are the leader of your install team. Once instruction has been given to you by our Installation Manager, you are responsible for instructing your team and executing a professional install job. You will work hands on with your crew while installing a wide range of HVAC and refrigeration equipment. It is your job to make sure the installation is done properly, safely, and to the high standards of Michael Bonsby HVAC & Plumbing all while providing excellent customer service. About You: - You have 3+ years of field experience and are looking for an opportunity to grow and be better supported - You like to get the job done right the first time - A strong communicator and a natural at explaining basic maintenance suggestions to customers - You enjoy training and mentoring apprentices What You’ll Do: - Install, maintain, and repair heating, ventilation, and cooling units for residential customers - Diagnose and repair of electronic, mechanical, and electrical components of those heating, air conditioning and ventilation units - Maintain proper inventory, parts, tools, and knowledge in using appropriate safety equipment in the vehicle - Mentor and train apprentices on the job and provide them with learning opportunities - Diagnose service issues, obtain any replacement parts, calibrate system to manufacturer’s recommendations - Excellent customer service abilities in dealing with customers to resolve technical, logistical, and scheduling issues - Perform quality work with honesty and diligence and follow company procedures and values Must Haves: - 3+ years of field experience - Valid driver's license and ability to meet company motor vehicle insurance requirements for operation of a company vehicle - Tech Savvy - The ability to use tablets and learn work related software with ease - Verifiable experience to develop quotations for repairs and installations of replacement equipment - Demonstrable analytical skills and attention to detail with ability to read and interpret blueprints, plans and manuals - Proven ability in installing, replacing, and serving HVAC systems in new residential and commercial properties - Willingness to work weekends (Saturdays) or on-call shifts when needed Working Conditions/Physical Demands: - Must consider safety one’s primary job and must have general knowledge of safe working practices and OSHA requirements. - To adequately perform the duties of this job the team member is regularly and routinely required to sit; stand, walk, stoop, use hands to handle controls; hear, and talk. - Must be able to climb ladders, work in hot and cold environments, and work in small crawl spaces. - The ability to regularly lift and/or move 50+ lbs is required. - The work environment can vary depending on the season and scope of work – employees are required to work outdoors throughout the seasons. Benefits & Perks At Michael Bonsby HVAC, Plumbing & Electrical, we know that exceptional service starts with exceptional people. That's why we're committed to investing in our team through competitive benefits, ongoing professional development, and meaningful opportunities for long-term career growth. When you join Michael Bonsby, you're joining a company that values your success both on and off the job. - Competitive compensation - Comprehensive Medical, Dental & Vision coverage, including a 100% employer-paid medical plan option for individual employee coverage - 401(k) with up to a 3.5% company match - 100% company-paid Life Insurance, Short-Term Disability, and Long-Term Disability - Flexible Spending Accounts (Health & Dependent Care) - Three weeks of Paid Time Off (PTO) - Six paid company holidays - Paid parental leave - Ongoing leadership, technical, and professional development opportunities - Clear career advancement pathways within a growing organization Equal Opportunity Employer We are proud to be an Equal Opportunity Employer. We are committed to creating an inclusive workplace and making employment decisions based on qualifications, merit, and business needs. We provide equal employment opportunities to all applicants and employees without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected characteristic in accordance with applicable federal, state, and local laws.