Program Manager

Who Are Massive Rocket? Massive Rocket is a rapidly scaling Braze and Snowflake agency on a mission to transform how digital marketing, product, and engineering teams connect. In just five years, we’ve grown at speed and are now gearing up for our next big milestone: hitting $100M in revenue. We build human experiences at scale, powered by cutting‑edge web, mobile, cloud, data, and AI technologies. If you’re excited by innovation, love solving complex challenges, and want to help shape the future of digital experiences, you’ll feel right at home here.   Every role at Massive Rocket is entrepreneurial. The people who thrive here don’t just focus on their own remit — they understand the goals of the teams around them and actively contribute to the success of their colleagues, customers, and partners. We’re building a culture of ownership, collaboration, and growth, and we’re looking for people who want to make a real impact.   Who Are We Looking to Add to Our Team? We’re looking for an experienced Program Manager to lead Massive Rocket’s most complex and strategically important client programmes. You’ll take ownership of large, multi-project engagements, working with senior client stakeholders and internal teams to ensure programmes deliver strong commercial and business outcomes. As a senior delivery leader, you’ll go beyond managing individual projects. You’ll shape how programmes are delivered, identify opportunities for account growth, and help develop the next generation of Programme and Project Managers across Massive Rocket. What Will You Do? Lead complex, multi-project programmes for major client accounts, ensuring delivery remains aligned with strategic and commercial objectives. Build strong relationships with executive-level stakeholders across multiple business units and act as a trusted delivery partner. Oversee programme budgets across multiple Statements of Work, ensuring strong commercial performance and identifying growth opportunities. Drive delivery quality across CRM, loyalty, customer data, Braze, Snowflake, and wider MarTech initiatives. Lead globally distributed teams across multiple time zones, establishing clear governance, communication, and ways of working. Mentor and develop senior Project and Programme Managers, helping strengthen delivery capability across the business. Contribute to the evolution of Massive Rocket’s programme delivery methodology and best practices. Identify and adopt AI and automation opportunities that improve delivery efficiency, reporting, and programme management. What Makes You a Great Fit 10+ years of progressive experience in Project and Programme Management. Proven experience leading complex, multi-project programmes with significant annual revenue. A strong track record of delivering sustained commercial impact across multiple major Tier 1 client accounts. Executive-level stakeholder management experience across complex organisations and multiple business units. Strong commercial acumen, including experience managing multi-SOW budgets and supporting account growth strategies. Experience mentoring and developing senior Project or Programme Management talent. Deep understanding of CRM, loyalty, data strategy, Braze, and Snowflake, with the ability to oversee delivery across these areas at programme level. Experience using AI and automation to improve delivery practices and operational efficiency. Proven experience leading globally distributed teams and establishing effective cross-timezone and asynchronous ways of working. Strong leadership, communication, and decision-making skills, with the ability to manage complex programmes and competing priorities. Desirable Published thought leadership or conference speaking experience in MarTech or Programme Management. MSP Practitioner, PgMP, MoP, or another relevant portfolio or programme management certification. Experience shaping programme delivery standards and methodologies within an agency, consultancy, or fast-growing technology environment. Why You’ll Love Working Here • Rocket‑Fuelled Growth – Big challenges, fast learning, and the chance to level up quicker than anywhere else • A Culture That Actually Gives a Damn – Supportive, positive, and built around people who want to see you win • A Global Crew – Collaborate with brilliant teammates across Europe, the US, and beyond • Remote‑First for Life – Work from wherever you feel your best • Real Career Momentum – Clear progression, real ownership, and space to grow into your next chapter • Moments That Matter – Meetups, events, and team experiences that make the journey unforgettable   A Few Things to Know Before We Get Started Bring Your Own Device – We operate a BYOD policy, so you’ll use your own kit for work Right to Work – You’ll need a valid work visa; we’re not able to offer sponsorship at the moment ID Checks – We may ask for proof of identity (passport, ID card, or a recent utility bill) References – We may request two references, so have names, relationships, and contact details ready For Contractors – Proof of incorporation and up‑to‑date insurance is required   A Quick Note on Applications We receive a high volume of applications, and while we’d love to reply to everyone personally, it’s not always possible. If you haven’t heard from us within two weeks, it sadly means you haven’t been successful this time. But don’t let that stop you—we’re growing fast, and new opportunities open up all the time.