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Medical Assistant/LPN
Lake Charles, Louisiana · On-site · Full-Time · Nursing
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About the role
Customer Support
Job Summary: Assists providers in the examination and treatment of patients following established standards and practices.
Primary Job Duties:
- Greet patients in waiting area, assure patient flow runs smoothly and efficiently, escort patients to exam rooms.
- Obtain patient history; assess/triage patient, measure vital signs, and record information in the medical record/EMR.
- Explain treatment procedures and prepare patient and exam room for examination.
- Carry out Standing Orders as applicable prior to patient being seen by the provider according to written protocol.
- Position instruments and equipment and hand to provider as directed.
- Clean and sterilize instruments, exam rooms, and equipment after use.
- Administer injections, medications, eye and ear irrigations, dress/bandage wound and incisions, start/monitor IV, draw blood according to written order, and assist provider with any procedures.
- Perform diagnostic tests including eye exams, electrocardiograph, pulse oximetry, etc.
- Perform CLIA-waived lab tests, draw blood and collect, label and process specimens for reference lab according to physician orders.
- Perform dosage calculations for administering medications.
- Remove sutures/staples and change sterile and non-sterile dressings.
- Complete medical record to include medical services rendered, test results, and supplies used.
- Perform patient call backs, arrange referrals and testing, and schedule follow-up appointments.
- Ensure all patient and patient related telephone calls are documented in the medical record/EMR.
- Restock examination rooms with adequate supplies.
- Clean examination room after patient visit.
- Monitor disposable inventory and notifies appropriate persons of supplies and pharmaceuticals needed.
- Monitor medication expiration dates.
- Perform quality checks on medical equipment including CLIA waived controls.
- Demonstrate ongoing competency and proficiency in clinical job requirements.
- Assist with registration and perform additional clerical duties as necessary.
- Assist with the orientation of new personnel.
- Attend 75% of staff meetings as scheduled.
- Maintain strict confidentiality.
Education & Experience:
- High school diploma or equivalent.
- Associate’s degree from an accredited LPN program.
- Certificate from a Medical Assistant program.
- IV certification preferred.
- One year experience in Primary Care, Emergency Medicine, or an Urgent Care setting preferred.
Licenses/Certifications:
- Active LPN license in state of Louisiana if applicable.
- BLS certification required.
Skills:
- Ability to communicate clearly and effectively.
- Ability to multi-task and prioritize work load.
- Excellent Customer Service skills required.
- Ability to interpret and uphold policies and procedures.