Engineering Manager (m/f/x) Customer Facing Teams

We are looking for an experienced Engineering Manager to join our Engineering department and lead two customer-facing teams (7–8 engineers in total), and to support us shaping how the whole department works. rebuy's engineering teams are stable and well established, and that gives us a strong base to build on. Now we're looking for ways to unblock delivery and get great ideas to our customers faster, with the support of AI. You are a catalyst: you are there where you are needed most. Sometimes that means being deep in the daily work, supporting the team and even coding along. Sometimes it means making a decision because the team is stuck. And sometimes it means zooming out to improve flows across the whole department. You set direction and pace, and make sure that what we ship reaches customers and moves our quarterly OKRs. You also make room for the bigger picture: business topics, our leveling matrix, and driving AI adoption across engineering together with fellow Engineering Managers. Ready to become part of the most important mission on this planet? We are rebuy, pioneers in the sustainable reuse of electronics and media, and we are looking for you! Our mission: to make circular living accessible to all, one transaction at a time. By giving products a second chance, we reduce resource consumption and avoid unnecessary e-waste. Our team of 500 comes from all corners of the world; we drive things forward collaboratively, take personal responsibility, value positive critical thinking, and persistently serve our customers and planet. Key Responsibilities: - Lead two customer-facing teams as a catalyst: zoom in to support the daily work and unblock the team when it’s stuck, zoom out to improve flows across the department - Set direction: make sure the teams understand the “why” behind their topics, own them and are motivated to drive them. Make the call when full consensus isn’t possible, and focus everyone on what is truly urgent - Own delivery: keep the teams focused on their promise dates, get them to the finish line and course-correct fast. Use modern metrics to track progress and speed - Stay close to the tech: pair with engineers, review work, join technical discussions, and challenge estimates and trade-offs - Drive AI adoption across engineering with fellow Engineering Managers (tools, workflows, review standards and measuring real impact), starting in your own teams - Drive hiring and take care of your people and their growth through regular 1:1s, honest feedback and by evolving our engineering leveling matrix - Connect product, design and engineering, keep stakeholders informed early, and work with engineering leadership on cross-team strategy