Forward Deployed Engineer

ABOUT THE ROLE Join a robotics AI team deploying physical automation systems in customer facilities. You will own deployments from data collection and model fine-tuning through production monitoring, troubleshooting, and operational feedback that improves the underlying models. WHAT YOU'LL DO - Lead deployment cycles, including data collection, model fine-tuning, physical system setup, and production monitoring. - Diagnose and resolve hardware, software, perception, and integration issues in field and production environments. - Collect operational data and failure modes to inform foundation model training and architecture. - Troubleshoot integrations across perception hardware, compute stacks, and edge deployment environments. - Travel to customer sites across the United States, adapting to changing deployment schedules. WHAT WE'RE LOOKING FOR - Two to eight years of hands-on experience deploying robotics or automation systems in factory, warehouse, or logistics environments. - Experience in field engineering, forward deployed engineering, robotics deployment, ML or AI operations, or customer-facing technical work. - Practical debugging experience with perception hardware such as cameras, depth sensors, tactile sensors, or pressure sensors. - Some exposure to Vision-Language-Action models or learned robot policies; academic or lab experience is relevant. - Comfort working hands-on across hardware and software, owning work from data collection through production fixes. - Willingness to travel 50 to 75 percent and work from the San Francisco office about three days per week. - Experience with GPU compute stacks and edge deployment is helpful. Korean language proficiency is also helpful. COMPENSATION & BENEFITS Base salary is $180,000 to $220,000 annually, with an early-stage equity grant and medical, dental, and vision coverage. H-1B transfers are supported; new visa sponsorship is not available. LOCATION Hybrid in San Francisco, California, with frequent travel to customer sites across the United States.