Property Manager, Commercial Offices

Synergy, a leading Boston commercial real estate firm, is seeking Property Managers to lead the management of an assigned portfolio of commercial properties. Synergy is experiencing rapid growth and we are expanding our property management team. The ideal candidate is a visible, hands-on leader who is comfortable spending meaningful time on-site — walking the properties, engaging directly with tenants and vendors, and maintaining a consistently high-quality tenant experience. Candidate must be organized and professional with the ability to multi-task, communicate effectively, and implement a property operations plan. The ideal candidate will have demonstrated success leading through best practices, meeting operational and financial objectives, and managing first-class relationships, as well as a strong work ethic and 3-5 years of experience in property management. Position reports to Vice President, Property Management. In addition to competitive salary and benefits, we offer interesting work, a collegial environment, and an excellent opportunity to develop strong skills and grow professionally. Those who have joined us from other firms find direct access to leadership teams very rewarding. Our office is located in the heart of the city with easy access to several MBTA T-stops including South Station, Downtown Crossing, State, and Government Center. Synergy Financial, LLC (synergyboston.com) is a full-service real estate investment and operating company primarily focused on the Boston market. We are one of the largest and most active landlords in the city and our growing portfolio of approximately 7 million square feet provides space to more than 400 businesses and organizations. We are active members of the Boston business community and have been recognized as Landlord of the Year by the GBREB Commercial Brokers Association (CBA). We are also proud to support numerous organizations that make a positive impact in our city. Essential Duties & Responsibilities - Serve as the primary point of contact for tenants, maintaining a visible on-site presence through regular walkthroughs and check-ins to proactively address tenant needs and drive a high level of satisfaction and retention. - Direct the day-to-day physical operations of assigned properties in partnership with the engineering team and third-party vendors, ensuring building systems (MEP: mechanical, electrical, plumbing) are functioning optimally and in accordance with company standards. - Oversee fiscal administration, including preparation of annual operating budgets, capital planning, monthly and quarterly financial reporting, CAM and real estate tax reconciliation billing, and managing income/expenses to exceed NOI goals. - Ensure work orders are tracked and completed in a timely manner, partnering with engineering and the broader property team through regular review meetings. - Manage vendor and contractor relationships, including service delivery, contract documentation, and insurance compliance. - Coordinate and oversee tenant improvement and capital projects as assigned, collaborating with Construction Management and tracking timelines and budgets against lease agreements and company standards. - Monitor and enforce tenant lease obligations and ensure compliance with in-house policies, building codes, and regulations. - Support emergency response planning and serve as a key point of contact for tenant communication during building emergencies, with availability for occasional nights and weekends as needed. - Partner with team members involved in property operations to set priorities and support a strong, collaborative team culture. - Contribute to portfolio-wide initiatives, including asset transitions, cross-functional projects, and strategic planning.