Medical Assistant- Trainer - Full Time - Midtown/Desoto

Job Title: Medical Assistant – Trainer About Us At West Cancer Center, we are dedicated to providing compassionate, patient-centered care while advancing groundbreaking research. Our team fosters collaboration, innovation, and professional growth, ensuring that every role contributes to making a difference in patients’ lives. Join us in our mission to provide comprehensive support to those navigating the challenges of cancer treatment. Position Overview The Medical Assistant – Trainer provides patient care in the clinic under the direction of a provider while serving as a clinical resource for Medical Assistants. Working under limited supervision, this role adapts procedures, processes, and techniques to meet the more complex requirements of the position. The Medical Assistant – Trainer provides orientation and training support to new hires, answers clinical questions, and serves as a resource for clinical team members while modeling behavior consistent with the Mission, Vision, and Values of West Cancer Center. Key Responsibilities - Provides orientation and training to new Medical Assistant hires on clinical workflows and responsibilities within the physician office. - Provides training support for competency requirements of new hires and assists as needed with competency checkoffs for Medical Assistants. - Serves as a clinical resource by answering questions and supporting Medical Assistants in daily practice. - Proactively fulfills patient care responsibilities as requested by physicians or other clinicians. - Performs clinical medical assisting responsibilities as required. - Fulfills environmental responsibilities, including setting up exam rooms, instruments, and equipment. Qualifications Education & Experience - Required: - High school diploma or equivalent. - Minimum of three (3) years of West Cancer Center experience that includes training employees OR five (5) years of experience working in a medical facility as a Medical Assistant, including one (1) year of experience as a trainer. - Current certification as a Medical Assistant through one of the following: - American Association of Medical Assistants (AAMA) - National Health Career Association (NHA) - National Center for Competency Testing (NCCT) - National Association of Health Professionals (NAHP) - Registered Medical Assistant (RMA), American Registry of Medical Assistants - Basic Life Support (BLS) certification through the American Heart Association. - Preferred: - Graduate of an accredited medical assisting program. Skills & Abilities - Strong written and verbal communication skills with the ability to work tactfully and professionally with patients, families, and physicians. - Demonstrated proficiency in Medical Assistant competencies and skills checklists. - Ability to train new hires in patient interaction standards, including greeting patients appropriately and using patient names. - Ability to support Medical Assistants in working independently and as part of a multidisciplinary team. - Proficiency in EMR navigation and documentation, including reviewing computer reports using evidence-based guidelines. - Demonstrated proficiency in motivational interviewing and teach-back techniques. - Ability to act quickly and appropriately in emergency situations. Why West Cancer Center is a Great Place to Work - Meaningful Impact: Support patients and clinical teams during critical moments of care. - Collaborative Culture: Work alongside a dedicated multidisciplinary oncology team. - Professional Development: Contribute your expertise while supporting the growth of others. - Mission-Driven Environment: Be part of an organization guided by compassion, integrity, and innovation. No nights, weekends, or holidays. Comprehensive benefits package. Join Us If you are an experienced Medical Assistant with a passion for patient care and supporting clinical team development, we invite you to apply. Join West Cancer Center as a Medical Assistant – Trainer and help support high-quality oncology care across our clinics.