IT Systems Automation Engineer (f/m/x)

bonial helps you save time, money and paper! We are a digital advertising partner for offline businesses - we support retailers in their marketing activities and help them find a new audience. Would you like to join and be a part of digitalisation of retail? bonial is part of Axel Springer SE and is disrupting the retail landscape as the leading "Drive to Store" partner in Germany and France. Through our platforms "kaufDA" and "MeinProspekt" in Germany, and “Bonial” in France, we connect millions of users with their favorite shops and brands—driving real impact every single day. We are in the midst of an exciting growth phase, scaling fast and transforming the way people discover retail. At bonial, we thrive in a high-performance, fast-paced environment fueled by motivated, results-driven individuals who are passionate about making a difference. If you’re looking to be part of a dynamic team that’s shaping the future of retail, we’d love to meet you. bonial welcomes both full- and part-timers! About The Role IT Operations keeps the company's core productivity, identity, and device ecosystem running smoothly and securely. As IT Systems Automation Engineer, you will own the design, implementation, and maintenance of automation across our corporate IT platforms (including M365, Google Workspace, JAMF, Microsoft Intune, Atlassian & Slack). You'll reduce manual work for the team, improve consistency and security across the employee lifecycle. You’ll help build the scripts, integrations, and workflows that let a 6-person team support the whole organization efficiently. This is a hands-on engineering role within IT Operations, not a helpdesk position - you'll spend most of your time building and improving systems rather than handling day-to-day tickets. What You’ll Do - Automate the employee lifecycle: Design and maintain automated workflows for onboarding, offboarding, and role changes across M365, Google Workspace, JAMF, Intune, and Slack (provisioning/deprovisioning accounts, licenses, group memberships, and device enrollment) - Device management: Build and maintain JAMF (macOS/iOS) and Intune (Windows/mobile) configuration profiles, compliance policies, and automated patch/update workflows. - Identity & access automation: Automate group and license assignment, conditional access rules, and access reviews across M365 and Google Workspace, working closely with the security team where relevant. - Collaboration tooling: Manage and automate Slack workspace administration - channel provisioning, app/integration approvals, user lifecycle, and usage policies. - Scripting & integration: Write and maintain scripts (PowerShell, Google Apps Script, or similar) and use APIs to connect systems that don't natively integrate. - Documentation & runbooks: Document automation logic, workflows, and recovery procedures so the rest of the team can support and extend what you build. - Monitoring & reliability: Set up monitoring/alerting for automated workflows so failures (e.g., a broken onboarding script) are caught and resolved quickly. - Continuous improvement: Identify manual, repetitive IT Operations tasks and propose/build automation to eliminate them. - Vendor & tooling evaluation: Assess new automation tools or platform features (e.g., new Intune or JAMF capabilities) and recommend adoption where it adds value. - Agentic support: Design, build, and operate AI agents that resolve common IT support requests end-to-end (e.g., password resets, access and software requests, device troubleshooting) via Slack or the service desk, connecting them to M365, Google Workspace, JAMF, and Intune through APIs, with clear guardrails, approval steps, human escalation paths, and audit logging. - AI enablement: Roll out and administer AI tools across the organization (e.g., Microsoft Copilot, Claude AI/Code, or similar), including license assignment, data access and governance settings, and usage policies, working closely with security, legal, and the works council where relevant, and support employees with onboarding guides, training materials, and best practices.