Surveyor - Associate Director, Investment Property Management (14 month FTC)

Colliers is a global leader in commercial real estate services, providing strategic solutions to occupiers, developers, and investors at local, national, and international levels. Our services include brokerage sales and leasing, real estate management, valuation, consulting, project management, project marketing, and research. We operate across core sectors such as office, industrial, retail, and hotel, as well as a range of specialised property types. Colliers UK is headquartered in London, with over 1,400 professionals across 16 offices in the UK and Ireland. This opportunity to join a well-established Investment Property Management team within a leading global property consultancy, working across an interesting investment portfolio and contributing to the delivery of a high-quality service to clients. This is a 14-month fixed-term contract to cover a maternity leave, offering scope and responsibility appropriate to the successful candidate's experience, whether they are currently operating at Surveyor, Senior Surveyor, Associate Director or an equivalent level. Are you an organised, ambitious and proactive property professional with a passion for retail and leisure destinations? Colliers is looking for a Surveyor to join our Retail & Leisure Management team at our Birmingham office, 103 Colmore Row. This role offers an excellent opportunity to further develop your career in retail estates management while gaining exposure to a diverse mixed portfolio of assets. As part of the team, you will help deliver Colliers Thrive - our innovative, data-driven approach to creating and managing thriving destinations where businesses, communities and visitors can flourish. We are committed to creating vibrant places that people want to visit, work and spend time in. The role will involve overseeing the day-to-day management of the portfolio, developing client relationships, providing strategic property management advice and ensuring that assets are managed efficiently to maximise performance and value. You will also play an important role in supporting and managing the wider team, ensuring that key objectives and service delivery standards are achieved. We are open to applications from candidates at all levels, from Surveyor through to Associate Director, with the role and level of responsibility tailored to reflect the successful candidate's experience and capabilities. Experience managing shopping centre portfolios would be particularly advantageous. If you're looking to join a collaborative team, work on exciting projects and make a meaningful impact on the performance and success of leading retail and leisure destinations, we'd love to hear from you. Principal Responsibilities - Take responsibility for the effective management of a portfolio of investment properties, ensuring assets are managed in line with client objectives and business plans. - Oversee the delivery of day-to-day property management services, ensuring a proactive and commercially focused approach. - Build and maintain strong relationships with clients, occupiers, stakeholders and professional advisers. - Lead, support and develop members of the property management team, providing guidance and ensuring high standards of performance. - Monitor asset performance, budgets, service charge expenditure and financial reporting, identifying opportunities to improve operational and financial performance. - Contribute to the preparation and implementation of asset business plans and property strategies. - Oversee the delivery of key management activities, ensuring compliance with relevant legislation, regulations and best practice. - Identify and manage property-related risks, opportunities and challenges across the portfolio. - Work collaboratively with colleagues across the wider Colliers business to deliver an integrated service to clients. - Oversee onsite teams to ensure quality destination management of - Commercialisation strategies - Environmental and social value strategies for impact reporting. - Review of footfall/consumer analytical data from individual destinations to provide trend information to make informed decisions on management strategies. - Maintain strong relationships with destination on site management teams with effective line management responsibilities where required promoting innovation.     About You We are looking for an enthusiastic, commercially minded and proactive property professional who thrives on opportunities to innovate, learn new things and challenge the status quo. - Experience within commercial property management, ideally in an investment property environment; experience of shopping centre or retail-led portfolios would be advantageous. - Proven ability to manage, motivate and develop people, with the capability to lead teams effectively and foster a positive, high-performing culture. - Strong organisational, planning and time management skills, with the ability to manage multiple priorities, meet deadlines and maintain a high level of accuracy and attention to detail. - Excellent interpersonal, written and verbal communication skills, with the confidence to build and maintain effective relationships with stakeholders at all levels. - Strong analytical and commercial acumen, with the ability to interpret financial, operational and property performance data, assess ROI, identify trends and drive opportunities for improvement. - Proficient in Microsoft Office applications, including Outlook, Word, Excel and PowerPoint. - Knowledge of Health & Safety compliance requirements within a commercial property environment. - Experience of supporting or delivering marketing initiatives and campaigns, with an understanding of performance measurement and return on investment. - Proactive and solutions-focused, with a positive "can-do" attitude, strong commercial awareness and the ability to work independently while contributing effectively within a wider team environment. - A genuine interest in retail and leisure destinations, with an understanding of the factors that drive customer engagement and asset performance.  Qualifications and Experience - MRICS qualification would be advantageous, although candidates working towards chartership or with relevant equivalent experience will also be considered. - Experience within commercial property management is preferred. - Shopping centre management experience would be particularly beneficial. - Previous people management experience is important. At Colliers we actively promote a culture of inclusivity, collaboration, and mutual respect. Join us and be part of a team where diversity is embraced, and every voice is heard. Please tell us what would help you take part and give enough practical detail for us to arrange it. We will handle your request confidentially, and it will not affect how you are assessed. We make reasonable adjustments in line with the Equality Act 2010.  Any CVs, Candidate details or Introductions sent directly to Colliers employees without a prior written mandate from the Colliers UK Talent Acquisition or HR Team shall be deemed unsolicited and provided voluntarily. In such cases, Colliers shall have no obligation to pay any introduction, recruitment or placement fee, and may engage or hire the Candidate without liability to the Agency.