ServiceNow Experience Designer

This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a ServiceNow Experience Designer based in the United States. This remote independent contractor opportunity is ideal for an experienced UX professional with strong hands-on expertise in the ServiceNow platform. You will design intuitive, user-centered digital experiences that improve how employees and service agents interact with enterprise services. The role focuses on Employee Center and Service Operations Workspace (SOW), creating seamless journeys across key workplace processes. You will translate user needs into practical design solutions through research, journey mapping, wireframes, prototyping, and usability testing. Working closely with developers, product owners, and business stakeholders, you will help deliver accessible and consistent platform experiences. This is an opportunity to make a direct impact on employee satisfaction, service efficiency, and self-service adoption.