Senior Software Engineer, Incident Lifecycle

This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Senior Software Engineer, Incident Lifecycle based in the United States. In this senior engineering role, you will help build and improve the systems and workflows that enable organizations to prepare for, manage, and learn from critical technology incidents. You will design and deliver scalable software solutions that strengthen operational resilience, improve service reliability, and support effective incident coordination. Working within a collaborative, distributed engineering team, you will develop AI-powered agents and intelligent workflows that connect production and observability tools to accelerate investigations and automate routine tasks. You will take ownership of projects from identifying operational challenges through implementation, deployment, and ongoing optimization. Partnering with engineering teams and business stakeholders, you will influence technical direction and drive improvements across incident management processes. This is an opportunity to combine software engineering, cloud infrastructure, and emerging AI technologies to make critical systems more reliable and resilient.