Senior Customer Assurance Analyst

This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Senior Customer Assurance Analyst based in the United States The Senior Customer Assurance Analyst will help strengthen customer trust by ensuring that security, privacy, and compliance questions are addressed accurately, consistently, and efficiently. Working within a global information security team, you will manage customer security questionnaires while helping scale the process through AI-powered tools and automation. You will serve as a key point of contact for customer-facing security discussions, translating technical controls and compliance practices into clear, accessible explanations. The role also involves maintaining security documentation, supporting audits, and collaborating with Legal, Sales, Data Privacy, and Compliance teams. You will contribute to improving internal knowledge resources and anticipating evolving customer expectations as the organization expands internationally. This is an opportunity to combine security expertise, communication skills, and emerging AI technologies in a fast-paced cloud security environment.