RCM Support Specialist

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an RCM Support Specialist based in the United States. In this role, you will play a key part in helping behavioral healthcare providers maintain healthy revenue cycles, resolve outstanding accounts receivable, and protect their cash flow. Acting as the primary point of contact for revenue cycle management (RCM) support, you will investigate billing issues, payment delays, claim denials, and reimbursement challenges. You will collaborate closely with Customer Success Managers, claims specialists, and internal operational teams to turn complex revenue cycle issues into clear, actionable solutions. You will also support customers using RCM software, helping them optimize configurations, workflows, and platform functionality. Beyond day-to-day support, you will identify recurring issues and share insights with product teams to improve processes and technology. This is an exciting opportunity to combine healthcare revenue cycle expertise with customer service in a fast-growing, mission-driven technology environment.