Patient Engagement Specialist

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Patient Engagement Specialist based in the United States. In this role, you will play an essential part in supporting patients throughout their remote healthcare monitoring journey, ensuring they receive the guidance and assistance needed to stay engaged and compliant with their care plans. Working primarily through a dedicated call center, you will help patients troubleshoot monitoring devices, resolve technical issues, and understand how to use healthcare services effectively. You will also proactively communicate with patients about their monitoring progress, encourage adherence, and address any concerns with empathy and professionalism. Combining patient education, administrative coordination, and customer support, you will contribute to a seamless experience for both patients and healthcare providers. You will collaborate with clinical and operational teams while maintaining strict confidentiality and accurate patient records. This is an excellent opportunity for a compassionate, organized professional who wants to make a meaningful impact in a technology-driven healthcare environment.