Lead Product Manager, Consumer Experience

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Lead Product Manager, Consumer Experience based in the United States. The Lead Product Manager will own and shape the end-to-end consumer experience for a rapidly growing digital marketplace in the home and outdoor services sector. This is a strategic, hands-on individual contributor role focused on strengthening customer relationships beyond the initial purchase and driving long-term retention. You will define the product vision and roadmap across the entire customer journey, from onboarding and service discovery to scheduling, personalization, and win-back strategies. A key priority will be leveraging AI to create more intelligent, personalized experiences tailored to individual households. Working closely with engineering, design, data science, marketing, and operations teams, you will turn customer insights into impactful product innovations. This is an exciting opportunity to influence a major product area, drive measurable business growth, and help shape the future of AI-powered consumer experiences.