Director, Client Success

This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Director, Client Success based in the United States. The Director, Client Success will lead strategic client relationships and drive satisfaction, retention, renewals, and revenue growth across a portfolio of key accounts. In this leadership role, you will manage and develop a team of Client Success Executives, ensuring consistent delivery of high-quality revenue cycle management (RCM) strategies. You will serve as a trusted advisor to senior client stakeholders while acting as an internal leader responsible for operational performance and business outcomes. Through data-driven insights, financial analysis, and industry expertise, you will identify opportunities to improve client value, manage risk, and strengthen long-term partnerships. Working closely with teams across operations, sales, analytics, finance, and executive leadership, you will help align service delivery with client objectives and business priorities. This is a fully remote opportunity for an experienced healthcare client success leader who combines strategic thinking, commercial judgment, and strong people-management skills.