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Client Services Manager Alternative Funds
US · Remote · Full-time · Finance
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About the role
Mentoring
This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Client Services Manager – Alternative Funds based in the United States.
In this role, you will serve as a key relationship management resource for fund families and internal stakeholders, supporting alternative investment fund transfer agent services. You will manage complex client inquiries, coordinate escalations, and provide operational expertise across a range of fund servicing activities. Working closely with multiple departments, you will help ensure clear, accurate, and timely communication throughout fund events and account servicing processes. You will also contribute to client satisfaction by identifying service improvements, anticipating emerging needs, and strengthening business relationships. The position combines client-facing responsibilities with operational coordination, strategic problem-solving, and team mentorship. It offers an opportunity to influence service quality and operational effectiveness within a specialized financial services environment.