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Brand Support Technical Representative (French Speaking) -Bosch Support

US · Remote · Full-time · Support

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About the role

FrenchCustomer Support
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Brand Support Technical Representative (French Speaking) – Bosch Support based in the United States. This is an exciting opportunity to combine technical expertise, customer service, and a passion for cycling within a dynamic and customer-focused environment. In this role, you will provide specialized technical and warranty support for bicycle products, helping retailers, end users, and business partners resolve product-related challenges. You will serve as a key point of contact for French-speaking customers, delivering assistance through phone, email, and online communication channels. Working closely with internal teams and brand partners, you will diagnose technical issues, manage warranty claims, and contribute to continuous product improvement. You will also support product launches, technical training, and customer education to ensure consistently high service standards. This position offers the opportunity to develop your expertise in bicycle technology and electric mobility while making a meaningful contribution to customer satisfaction.