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Tessenderlo Group

Logistics & CSR

Zapopan, Jal., MX · On-site · Full-time · Operations

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About the role

SAPExcelB2B SalesCustomer SuccessCustomer Support
We are a Global company specializing in innovative solutions for the agricultural industry, committed to sustainability, operational excellence, and customer success. Key Responsibilities: - Manage customer orders, deliveries, and inventory transfers through SAP. - Create and monitor Bills of Lading (BOLs), Stock Transfer Orders (STOs), Goods Deliveries, and Goods Receipts. - Coordinate deliveries with transportation providers and monitor freight billing and payment processes. - Track consignment inventory, customer consumption, inventory movements, and warehouse replenishments. - Monitor railcar shipments, arrivals, unloading activities, and in-transit reports to ensure operational visibility. - Ensure timely closure of open orders and support month-end inventory reconciliation activities. - Maintain SAP master data, including customer and logistics records. - Review transfer orders to ensure freight, customs, and related costs are properly recorded. - Support terminal and warehouse setup processes within SAP. - Execute inventory conversion and production transactions for terminal and tolling operations. - Prepare and maintain weekly inventory, logistics, KPI, and customer order status reports. - Support procurement activities for materials, supplies, and equipment required for terminal operations. - Maintain logistics documentation and SAP training records. - Handle customer inquiries, complaints, proof of delivery documentation, and service follow-up. - Perform additional duties as assigned by management to support business objectives and quality standards.    Requirements: - Bachelor's degree in Logistics, International Trade, International Business or a related field. - 2-3 years of experience in logistics, inventory management, warehouse operations, and B2B customer service. - Experience with SAP (MM/SD), inventory control, stock management, order processing, and logistics operations. - Knowledge of logistics KPIs, FIFO inventory methodology, and international trade. - Intermediate to advanced English. - Intermediate Excel skills.