Operations Lead

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Operations Lead based remotely in India. We are looking for an experienced Operations Lead to help build and scale the operational foundations of a growing portfolio of digital subscription products. You will take ownership of payment performance, customer operations, and key processes that directly influence revenue and profitability. Working at the intersection of payments, product, and customer experience, you will identify operational challenges and turn them into measurable improvements. You will optimize payment infrastructure, improve transaction success rates, reduce churn, and strengthen customer retention. As an early member of the business, you will have the autonomy to establish processes, test new approaches, and influence important product decisions. This is an opportunity to make a direct business impact while building scalable operations in a flexible, international, and fast-moving environment.