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Frontline Engineer
India · Remote · Full-time · IT
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About the role
ObservabilityTest Automation
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Frontline Engineer based in India.
In this role, you will take ownership of product quality and engineering issue resolution, ensuring reliable performance across complex enterprise digital workplace solutions. Combining quality engineering, test automation, and advanced technical troubleshooting, you will play a key role in strengthening product stability throughout the development lifecycle. You will act as the first engineering responder for complex, high-priority issues reported from the field, investigating root causes and translating findings into actionable engineering improvements. Working closely with software engineers, technical program managers, and product stakeholders, you will connect real-world customer experiences with product development. You will also help build scalable testing frameworks, improve system observability, and prevent recurring defects. This is an impactful engineering opportunity within an innovative, collaborative environment focused on continuous improvement, automation, and delivering exceptional customer experiences.