Client Experience & Enablement Specialist

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Client Experience & Enablement Specialist based in Canada. We are looking for a proactive and client-focused specialist to strengthen customer relationships, optimize operational workflows, and support revenue growth within a global retail technology environment. In this role, you will manage complex client portfolios, coordinate technical implementations, and ensure the successful delivery of digital promotional solutions. You will act as a strategic partner to clients, translating their business objectives into effective platform configurations and operational improvements. Working closely with Sales, Product, and Engineering teams, you will identify growth opportunities, resolve technical challenges, and enhance the overall customer experience. You will contribute to international expansion by supporting client onboarding and managing high-volume operational processes across multiple markets. This is an opportunity to take ownership, influence product improvements, and make a measurable impact in a collaborative, remote-first organization.