Analyst, Data

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Analyst, Data based in India. As a Data Analyst, you will play an important role in transforming workforce management data into actionable business insights that support operational efficiency and strategic decision-making. You will be responsible for collecting, analyzing, and interpreting performance metrics while developing accurate reports and dashboards for internal teams and external stakeholders. Working with large datasets, you will monitor key workforce indicators, identify trends, and highlight opportunities to improve productivity, service quality, and cost efficiency. You will collaborate closely with workforce management, finance, and customer-facing teams to ensure reporting accuracy and alignment with business objectives. You will also contribute to optimizing reporting processes through automation and continuous improvement initiatives. This is an excellent opportunity for an analytical professional to make a measurable impact within a dynamic, technology-driven Business Process Outsourcing (BPO) environment.