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Account Manager
US · Remote · Full-time · Support
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About the role
ObservabilitySIEM
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Account Manager based in the United States.
As an Account Manager, you will own and develop a portfolio of approximately 50 existing public sector accounts, driving customer retention and sustainable revenue growth.
You will serve as the primary commercial and strategic relationship partner, ensuring customers maximize the value of their technology investments.
Working closely with Solutions Architects, Sales Engineers, and delivery consultants, you will identify opportunities to expand software licensing, consulting engagements, and managed services.
You will lead renewal strategies, executive business reviews, commercial negotiations, and account expansion initiatives.
The role requires a strong understanding of enterprise logging, SIEM, and observability solutions, combined with the ability to navigate complex public sector procurement environments.
You will also maintain accurate pipeline reporting and revenue forecasts while building trusted relationships with government stakeholders.
This is an opportunity to influence long-term customer partnerships and contribute directly to business growth in a technically sophisticated environment.