Manager, Public Relations & Client Services | Singapore

KEY RESPONSIBILITIES - Client Management - Manage a portfolio of clients across consumer (B2C), government/public sector, corporate and technology sectors. - Serve as the primary day-to-day client contact, building strong relationships and ensuring consistent service delivery. - Lead client and internal WIP meetings, managing deliverables, timelines, budgets and account profitability. - Identify potential risks, scope changes and reputation issues, escalating where necessary. - Identify opportunities to strengthen client relationships and grow existing accounts. 2. Content Development & Management - Oversee the development and quality of communications materials, including press releases, media pitches, key messages, thought leadership, social and digital content. - Manage media engagement, including journalist relationships, story development, pitching and editorial coverage. - Manage influencer/KOL programmes, from identification and briefing to content approvals and performance reporting. - Ensure all content is accurate, relevant and aligned with client, brand and regulatory requirements. - Apply AI and digital tools responsibly to support research, content development and workflow efficiency. 3. Team & Market Collaboration - Guide and mentor junior team members, ensuring quality of work, accountability and professional development. - Work collaboratively with creative, digital and regional teams to deliver integrated communications programmes. - Conduct client, industry, market and competitor research and analysis to identify relevant developments, opportunities and challenges. - Maintain relationships with media, influencers, industry stakeholders and relevant partners. - Coordinate third-party suppliers and external partners to support account delivery. 4. New Business Support - Support new business development through research, prospect profiling, competitor intelligence and market insights. - Contribute to pitch development, proposals, credentials and presentations. - Identify potential business opportunities based on market developments, client needs and industry trends. - Support the identification of organic growth opportunities within existing accounts.